Referral Partner Agreement

This Referral Partner Agreement (the “Agreement”) is between DentalPresence, the operator of DentalPresence.in (“DentalPresence,” “we,” “us,” or “our”), and the individual or entity accepting it (“Partner,” “you,” or “your”).

By checking the acceptance box and creating a referral partner account, you confirm that you have read, understood, and agree to this Agreement. If you accept for a business or other entity, you represent that you have authority to bind that entity. If you do not agree, do not register for or participate in the Program.

This Agreement applies in addition to our Terms of Service and Privacy Policy. This Agreement controls if there is a conflict specifically about the Referral Partner Program.

You must be legally able to enter a binding contract, provide accurate and current registration information, maintain a valid email address and PayPal email or ID, and comply with applicable law. You are responsible for your credentials and all activity through your account.

Referral partner accounts are separate from DentalPresence customer and administrator accounts. An existing customer or administrator identity cannot be converted into a referral partner account. You may maintain only the accounts that DentalPresence authorizes and may not create accounts to evade a suspension, rejection, or other program control.

Registration does not create a guaranteed right to participate. We may verify information, review eligibility, reject an application, or request reasonable documentation needed to administer the Program or satisfy legal, tax, fraud-prevention, or payment obligations.

You participate as an independent contractor. Nothing in this Agreement creates employment, agency, franchise, partnership, joint venture, fiduciary, or exclusive relationship. You have no authority to bind DentalPresence, make commitments on our behalf, negotiate our prices or terms, collect customer payments, or represent that you are our employee or agent.

You control how and when you conduct lawful referral activity and are responsible for your own costs, tools, insurance, registrations, permissions, and taxes. You are not entitled to employee benefits, reimbursement, minimum compensation, or a guaranteed volume of referrals.

We provide a unique referral link or code. A prospect must follow a valid referral link and create a new DentalPresence customer account within the attribution window. The current default attribution window is 30 days from the last valid referral click before account creation.

Attribution is determined by DentalPresence records, including the valid click, account-creation event, and stored attribution. Last valid click attribution applies. Referral cookies may fail because of browser settings, device changes, consent choices, deleted storage, network conditions, or other technical limitations. We do not manually assign or overwrite attribution merely because a prospect later reports that you referred them.

Existing customers, previously attributed customers, self-referrals, duplicate or fabricated identities, and activity that violates this Agreement are not eligible. Customer referral benefits for Solo Dentist subscribers are a separate program and do not create partner commission unless a valid partner attribution independently exists.

The current commission rate is 12.5% of eligible recurring subscription revenue actually collected from an attributed customer. The rate and applicable rules in effect when an eligible payment is recorded are stored with that commission entry. A future rate change applies prospectively unless we expressly state otherwise.

Eligible revenue excludes taxes, refunded amounts, disputes, chargebacks, reversals, credits, discounts that reduce collected revenue, free service, referral rewards or waived billing periods, payment-provider fees where applicable, and non-subscription charges. No commission is earned merely for clicks, leads, account creation, trial activity, failed payments, invoices, or unpaid amounts.

Commission can recur only while the attributed customer continues making eligible subscription payments. Subscription continuation and customer value are not guaranteed. The dashboard is the authoritative statement of pending, payable, included-in-payout, paid, cancelled, and reversed commission recorded for your account.

Each commission initially remains pending through the applicable refund window. The current default is 7 days, unless the underlying payment record specifies another period. A pending commission becomes payable only after the payment remains completed and has not been refunded, reversed, disputed, or charged back.

If a payment is partially refunded, the eligible base and commission are reduced accordingly. If a payment is fully refunded, reversed, disputed, charged back, fraudulent, or otherwise ineligible, the commission may be cancelled or reversed. We may correct duplicate, mistaken, or provider-reconciled entries and retain an audit history of those changes.

If an ineligible amount has already been paid, DentalPresence may deduct it from future payable commissions or request repayment, subject to applicable law. We will not alter a valid paid payout record to conceal an adjustment.

Payable commissions are combined into manual payouts through PayPal. Different currencies are accounted for and paid separately. You must maintain a PayPal account that can lawfully receive the relevant payment and ensure that the PayPal email or ID in your profile is accurate.

Payout timing is not guaranteed and may depend on verification, reconciliation, fraud review, payment-provider availability, currency support, compliance checks, and administrative processing. A payout is complete only when recorded as paid with its payment reference. You are responsible for payment-provider charges applied to your receiving account unless applicable law requires otherwise.

You are responsible for determining, reporting, and paying taxes, duties, registrations, and similar obligations arising from your participation or earnings. We may request tax or identity documentation, withhold amounts where legally required, or pause a payout until required information is complete.

You must describe DentalPresence and the Program accurately, use current materials, and make only claims that can be substantiated. You must clearly and prominently disclose your financial relationship with DentalPresence wherever that relationship could affect the weight or credibility of your recommendation.

For social, video, email, messaging, or other promotional content, use an unambiguous disclosure appropriate to the channel—such as “Ad,” “Advertisement,” “Sponsored,” “Affiliate,” or “Paid partnership”—and place it where an ordinary viewer will notice it before or with the promotional claim. A disclosure hidden after “more,” buried among hashtags, or stated only on a profile page is not sufficient.

You must comply with applicable advertising, endorsement, consumer-protection, privacy, anti-spam, telemarketing, professional, and platform rules. You may not promise search rankings, patient growth, revenue, commissions, or results. You must not imply that DentalPresence provides clinical care, medical advice, legal advice, or guaranteed business outcomes.

You must not:

• refer yourself, create fictitious prospects, impersonate another person, or submit false or misleading information;
• use spam, purchased contact lists without lawful permission, unlawful automated messages, deceptive redirects, forced clicks, cookie stuffing, adware, malware, or attribution manipulation;
• bid on DentalPresence names, misspellings, domains, or branded search terms in paid advertising without written permission;
• register or use domains, accounts, handles, or pages that could be mistaken for an official DentalPresence property;
• offer unauthorized discounts, rebates, rewards, cash sharing, guarantees, or contract terms;
• publish fake reviews, fabricated testimonials, undisclosed endorsements, disparaging falsehoods, or misleading comparisons;
• target or collect patient information, protected health information, medical records, or other regulated health data;
• interfere with the Program, bypass controls, access another account, or attempt to reverse engineer referral tracking; or
• violate law, third-party rights, platform rules, or this Agreement.

DentalPresence and its licensors retain all rights in the Service, Program, names, logos, software, content, and materials. While your account is active and compliant, we grant you a limited, revocable, non-exclusive, non-transferable right to use partner materials we provide solely to make authorized referrals.

You may not alter a logo, imply ownership or endorsement beyond this Program, sublicense materials, create confusingly similar branding, or use our intellectual property in a company name, product name, domain, username, paid-search keyword, or mobile application without prior written permission. You must stop using our materials when participation ends or when we request.

If you provide feedback about the Program, you permit us to use it without restriction or compensation, but we will not publicly identify you as its source without permission.

Your dashboard may show privacy-masked customer information and financial records relating to your referrals. You may use that information only to understand and administer your participation. You must not attempt to re-identify a customer, combine masked information with external data, contact a customer based on dashboard information, or disclose non-public Program information.

You are independently responsible for personal information you collect through your own marketing. Do not collect information on our behalf unless we expressly authorize it in writing. Maintain reasonable safeguards and comply with applicable data-protection and privacy law.

Our handling of your registration, account, tracking, fraud-prevention, and payout information is described in our Privacy Policy. We may retain audit, attribution, identity-fingerprint, commission, and payout records where reasonably necessary for legal, accounting, security, fraud-prevention, and agreement-enforcement purposes.

You may stop participating at any time by contacting us. We may reject, suspend, restrict, or terminate participation if we reasonably believe you breached this Agreement, created legal or security risk, engaged in fraud or misleading promotion, failed verification, caused abnormal complaints or payment risk, or could harm customers, DentalPresence, or the Program.

During a review, clicks, attributions, commissions, or payouts may be held. On termination, you must stop presenting yourself as a partner and stop using referral links and brand materials. Valid commissions arising from eligible payments recorded before termination remain subject to refund, fraud, compliance, and reconciliation review. No commission accrues from activity produced through prohibited conduct or after your authorization ends.

Provisions that by their nature should survive—including payment adjustments, taxes, intellectual property, confidentiality, privacy, disclaimers, liability, indemnity, dispute terms, and record retention—continue after termination.

The Program, dashboard, referral links, and related materials are provided “as is” and “as available” to the maximum extent permitted by law. We do not guarantee uninterrupted tracking, cookie persistence, account approval, prospect conversion, subscription continuation, commission volume, payout timing, or any level of income.

Any examples, projections, dashboard metrics, or descriptions of potential recurring commission are illustrative and not promises. Your results depend on factors including your conduct, audience, customer decisions, payments, cancellations, refunds, market conditions, and compliance.

To the maximum extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing.

To the maximum extent permitted by law, neither party will be liable under this Agreement for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or opportunities, even if advised that such loss was possible.

To the maximum extent permitted by law, DentalPresence’s aggregate liability relating to the Program will not exceed the commission paid or payable to you during the six months immediately before the event giving rise to the claim. These limits do not apply where liability cannot legally be excluded or limited.

You will defend, indemnify, and hold harmless DentalPresence and its personnel from third-party claims, losses, penalties, liabilities, and reasonable costs arising from your marketing, breach of this Agreement, violation of law, infringement of rights, misuse of personal information, or unauthorized promises. This obligation does not apply to the extent a claim was caused by DentalPresence’s own unlawful conduct.

We may change program features, commission rates, attribution or refund windows, eligibility rules, payout methods, or this Agreement. Operational changes may take effect prospectively when posted. If an agreement change is material, we will provide reasonable notice and may require you to accept a new version before continuing.

Commission records retain the rate and relevant payment information stored when they were created. Continuing to use the Program after an updated agreement takes effect constitutes acceptance where permitted by law. If you do not agree to an update, you must stop participating.

This Agreement, together with the incorporated policies, is the entire agreement about the Program and replaces prior discussions or statements on that subject. You may not assign or transfer it without our written consent. We may assign it as part of a reorganization, financing, merger, acquisition, or transfer of the Program or related business.

If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions stay effective. A failure to enforce a provision is not a waiver. Headings are for convenience only. Notices may be delivered through the dashboard, your registered email, or a posting where permitted by law.

This Agreement is governed by the laws of India, without regard to conflict-of-laws principles. Courts having competent jurisdiction under applicable law may hear disputes arising from this Agreement. Before filing a claim, each party will make a good-faith effort for 30 days to resolve it through written notice, unless urgent injunctive relief is reasonably needed.

Questions, notices, payout concerns, and termination requests may be sent to hello@dentalpresence.in. Include the email address associated with your referral partner account and enough information for us to identify the issue without sending passwords, payment credentials, patient information, or other sensitive data.